서경대학교

F. Hoffmann-La Roche는 창립자인 Fritz Hoffmann-La Roche에 의해 1896년 스위스의 Basel에서 창립한 110여년의 역사를 가진 세계적 Health Care 그룹입니다. 로슈그룹은 제약과 진단을 그 핵심 사업으로 하고 있으며 현재전세계 150여 개국에서 80,000여명의 직원들이 다양한 분야에서 근무하고 있습니다. 로슈그룹의 핵심 사업분야 중한 부분인 로슈진단은 1968년 설립한 이후에 혁신적인 제품과 신기술로 전세계 체외 진단업계의 리더로서의위치를 굳건히 하고 있는 진단용 의료기기 및 시약 전문회사입니다. 로슈진단의 국내 현지 법인인 한국로슈진단은 진단검사의학 (Professional Diagnostics), 분자 진단(MolecularDiagnostics), 당뇨진단(Diabetes Care), 조직병리분야(Tissue-based Diagnostics)의 진단사업부로 이루어져있으며 국내 진단시약업계의 Primary Company로써 국내 진단업계의 발전과 성장에 큰 기여를 하고 있습니다. Multinational company에 관심 있는 열정적인 후보자를 모집하니 많은 지원 부탁 드립니다.

부서

모집분야

담당업무 및 지원자격

구분

지역

Service & Support

Training Consultant

Job Summary

We are seeking and knowledgeable, professional training consultant to join our team! The ideal fit for the role will have a strong training management, project management with knowledge of various experiences to implement effective training and data analysis for our team. The key focus of the position is to work with diverse stakeholders to develop our service team’s competency and development, ensuring excellent service levels are maintained.

Your key responsibilities

Service Training Management
- ​Service education & training process to centralize all training related activities and build an effective education system
- User training/Distributor training: annual planning, budget and payment, instructor arrangement, and diverse training report
- New employee training: Introduction of lab medicine, medical terminology, clinical overview
- Internal training: annual planning, participant arrangement, instructor arrangement, identify the gap and implement the improvement plan via training advice and coaching

Technical Competency Monitoring and Management ​​
- Manage training system for service team’s competencies - Audit management for the service training area
- Develop the training plan for service team
- Act as coach for service team’s development

Salesforce Service System(REXIS) Management Support
- Salesforce Service System(REXIS) Key User: user training, issue handling, global communication
- Salesforce Service System(REXIS) End User Management

Service Equipment Vendor Management
- Negotiation and adjustment service needs with vendor and setup performance indicator process
- Vendor cost process setup and communication data management
- Vendor Plan and budget management

Service data analysis and draw service strategy

Service process development and monitoring/reporting

Who you are

Bachelor or above degree in health/science disciplines

Experience with training management, system setup, project leading, diverse communication (경력 우대)

Proficient in both spoken and written English

Proficient in Microsoft Office and other office productivity software

Excellent communication and interpersonal skills

Strong organizational and time management skills

Ability to work independently and in a team environment

Experience with SAP SD module and reporting tools, such as Tableau, is a plus

정규직

서울

자녀학자금 지원(유치원~대학생)

Mileage system: 카페테리아식 복리후생

장기근속자 해외여행 포상휴가 지원

임직원 단체보험 가입

Roche 자사 주식 구입 지원

Babysitting Fee 지원

Hobby Club

개인연금 지원

콘도 지원